Got questions? We've got answers.
Find information about shipping, returns, product safety, and ordering below. If you still need help, we're happy to assist.
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days. Most deliveries arrive within 7–14 business days.
Do you provide tracking information?
Yes. Tracking details are emailed as soon as your order ships.
What is your return policy?
We offer a 30-day return policy. Contact us if you experience any issues with your order.
Are your products safe for dogs?
Absolutely. We carefully select products designed for everyday use by dogs and their owners.
Do you ship internationally?
Shipping availability varies by location and will be shown during checkout.
What payment methods do you accept?
We accept major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other supported payment methods.
Can I change or cancel my order?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to accommodate changes.